The Baptist Health Care Journey to Excellence

The Baptist Health Care Journey to Excellence

Creating A Culture That WOWs!

eBook - 2005
Rate this:
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."--Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement

The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., c2005
ISBN: 9780471711605
Characteristics: xiv, 225 p. : ill. ; 24 cm
Additional Contributors: NetLibrary, Inc


From the critics

Community Activity


Add a Comment

There are no comments for this title yet.


Add Age Suitability

There are no ages for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further


Subject Headings


Find it at OPL

To Top