Hurricanes Gustav and Ike Disaster Assistance

Hurricanes Gustav and Ike Disaster Assistance

FEMA Strengthened Its Fraud Prevention Controls, but Customer Service Needs Improvement : Report to Congressional Committees

Printed Ephemera - 2009
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GAO conducted undercover tests of the the Individuals and Households Program process during the response to Hurricanes Gustav and Ike. This report discusses (1) whether FEMA's fraud controls have improved since Katrina and Rita and (2) issues GAO identified related to the customer service that FEMA provided.


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