Dealing With the Elephant in the Room
Moving From Tough Conversations to Healthy CommunicationBook - 2017
"Most people want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety--and often lingering resentments. Communication expert Dr. Mike Bechtle offers practical help. He equips readers with the skills they need in order to handle conflict with the important people in their lives. Readers learn to be better prepared for hard conversations by learning to listen, to give and receive genuine feedback, and to saturate relationships with kindness. With the right skills and tools, anyone can feel more confident handling the elephant in the room and other conversational quicksand"--Amazon.com.
Publisher: Grand Rapids :, Revell,, 2017
Branch Call Number: 153.6 BECHTLE
Characteristics: pages cm
From the critics